Fulfilment

Whether a company's marketing effort focuses on business-to-business or business-to-consumer, we provide the complete solution for both e-commerce based distance selling and the operational issues that are often challenging, time consuming and costly.

The Fulfilment Division of The Sigma Group is established as the premier fulfilment house in Guernsey offering bespoke services to our diverse client base. Since our launch in 2005, we have been committed to offering all of our clients a superior service while cost-effectively managing their operational requirements.

Over the past 5 years we have grown from a team of 2 people fulfilling 60 orders a day for one client to an integrated team of 32 people providing whole chain fulfilment services to a variety of clients and dispatching their products across the globe.

Despite this impressive growth we have a strong history of assisting ‘start ups’ and smaller companies to grow and expand their business.

We take pride in the fact that Sigma Fulfilment Solutions can provide the full suite of services or tailor these to the specific needs of the client with our underlying business ethos to strengthen, improve and streamline our clients performance.

Our Guernsey facility encompasses 2 expansive warehouses which allow us to meet the year round storage an dispatching needs of our clients.

Our services include, but are not restricted to:

• E-platform design and development; through one of our numerous UK partners.
• Stock warehousing and management.
• Robust client liaison and customer services.
• Call centre operations; through one of our UK partners.
• Customer returns.
• Supplier returns.
• Full reporting services for our clients.
• Weekly postage invoicing.
• Monthly client invoicing.
• Business analysis of performance.
• Maintenance, use and development of in-house developed software.
• Dedicated Research and Development Software Team.